About Us
Dr.watch is Dubai’s newest and finest luxury watch service center. Being an independent watch servicing and repairs center, we have a team of highly skilled watchmakers with decades of expertise in handling the most complicated timepieces.
Why Choose Dr.Watch?
At Dr.Watch, we offer more than just watch authentication – we provide a trusted service backed by years of expertise. Here’s why you should choose us:
Expertise You Can Trust: With over 25 years of experience in the luxury watch industry, our team of watchmakers and technicians have an unparalleled ability to spot even the smallest details, ensuring that your watch is genuine.
Top Brand Specialization: Our experts are trained to authenticate a wide range of premium brands, including Rolex, Audemars Piguet, Richard Mille, Patek Philippe, Cartier, Hublot, and many more. You can rest assured that we know these watches inside and out.
Advanced Technology: We use cutting-edge tools and equipment to perform detailed assessments, from examining the metal composition to verifying the authenticity of diamonds and other precious stones.
Same-Day Authentication: We value your time, and that’s why we offer same-day authentication services, so you can make informed decisions without delay.
Peace of Mind: Our “Purchase with Confidence” service ensures you’re always getting a genuine timepiece, allowing you to buy or sell with complete assurance.
Customer-Centered Service: We prioritize your satisfaction, and our team is always ready to guide you through the process, whether you’re buying a new watch or unsure about an old one.
Choose Dr.Watch for a seamless and reliable experience in watch authentication – because your luxury watch deserves the best.
State-Of-The-Art Facility
At Dr.Watch, we pride ourselves on our state-of-the-art facility, which is fully equipped with the latest technology. We use top-tier machines from renowned brands like Witchi and Elma, imported directly from Germany and Switzerland. These machines are specifically designed to cater to Swiss watches and highly complicated movements. In addition to these advanced tools, our watchmakers are equipped with the finest quality instruments from Bergeon, a leader in the watchmaking industry. The entire space was meticulously designed to ensure optimal lighting and a dust-free environment, providing the perfect setting for precise watch repairs and services.
Highly Skilled Technicians
Our team of watchmakers brings decades of experience and a deep understanding of timepieces. They are experts in their craft, capable of handling even the most complex watches with care and precision. Their expertise extends beyond just repairing watches—they have an in-depth knowledge of the intricate functions of every mechanical movement. This allows them to swiftly grasp the details of even the most complicated watches. What truly sets our technicians apart is their commitment to delivering exceptional quality in every task. Whether it’s a routine service, an intricate repair, or a customization request, our team handles each job with precision, ensuring your prized timepiece is in the best hands.
Transparency
At Dr.Watch, we believe in complete transparency. While you may wear a luxury watch like a Rolex or Patek Philippe on your wrist, you don’t always need to be an expert on the watch’s movement. However, our technicians work with these movements daily, and we think it’s important for you to stay informed throughout the process. From a simple glass change to a complex repair, we keep you updated at every step. Soon, we will introduce a status tracker through our mobile app, so you can monitor the progress of your watch service in real-time. Until then, our agents will always be available to update you and share photos of the work on request.
Swift Turnaround Time
At Dr.Watch, we understand that time is of the essence for watch enthusiasts. Unlike the typical 4-6 weeks turnaround time for watch servicing, we take pride in offering a fast and efficient service. As long as your watch doesn’t require any parts replacement, we promise to deliver regular watch servicing within 7-10 working days. It’s just one of the many reasons our clients trust us for all their watch needs!
At Dr.watch, we care
Besides all the reasons listed above, the most important fact is that we genuinely care about your timepiece at Dr.Watch. Every single watch that enters our facility is treated with the utmost care, love, and attention, just as you would expect from a team of dedicated professionals. We understand the value of your watch, not just in terms of its monetary worth, but also the memories and significance it holds for you. That’s why we ensure that each watch is given the respect it deserves throughout every step of the process.
Where to Find Us
The Dr.Watch service center is located at ParkLane Tower – Business Bay – Dubai
Our office is located just minutes away, and our central location ensures easy access for all our valued clients. Whether you’re coming from a nearby neighborhood or one of Dubai’s famous landmarks, we’re just a short drive away.
